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Free Shipping for all orders over $75.00

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FAQ

Q:When will you ship?

We will ship within 24 hours, but we will keep the order pending for 12-16 hours to ensure you have enough time to confirm whether your address and information need to be modified. If you need to modify any of your information, you can contact support@krydrufi.com or double-click the online chat window to communicate with us.

Q:Should I be concerned about customs clearance issues?

No,there's absolutely no need. For countries outside the European Union, no additional customs duties are required during shipping, and our logistics partners facilitate swift clearance without the need for any extra documentation.

For parcels within the EU, we utilize the IOSS fast clearance system, and our prices include duties when you pay.

Q:What are your shipping details?

Our shipping fees are based on weight and location, with free shipping over $50.
Email notifications are sent for tracking. Additional charges may apply for incorrect addresses or failure to pick up. Orders are processed within 24 Hours.
Tracking numbers are provided for monitoring. Inspect packages upon arrival.
Check here to learn more.

Q:What is your contact info?

Our contact info is as follows:
Trade name: KRYDRUFI
Email: support@krydrufi.com
You can also join our Facebook group - Krydrufi DIY & Craft & Miniature Community, where we already have over 700 members.

Q: How long will it take to receive my package?

Our logistics partner is SF International from Hong Kong, China, which is one of the largest and most professional logistics companies in China.
They collaborate with your local postal services to provide efficient shipping. For example, Royal Mail in the UK, USPS or UPS in the USA, DHL in Germany, Australia Post, and Canada Post among others.
Typically, you will receive your package within 5-7 days.
We are also selling our products on Amazon in the USA, and you can purchase our products through Amazon as well.
Click here to view our Amazon US store.